Frequently Asked Questions

Everything you need to know about shopping with DSMS E-SHOP.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 14-day return window for all items in original, unworn condition with tags attached. Please note that certain limited-edition releases may be final sale.

Do you ship internationally?

Yes, DSMS E-SHOP ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How do I determine the right size for me?

Each product page includes a detailed size guide. Since we carry various international designers, we recommend checking the specific measurements provided for each garment.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are the products authentic?

Every item sold on DSMS E-SHOP is 100% authentic. we work directly with brands and authorized distributors to ensure the highest quality and legitimacy of our curated collection.